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Privacy policy

Last updated: 2026-10-20

Who we are

DOMAINSunder is a service of Computer Engineering Inc., Alberta, Canada. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).

What we collect

• Your name, organisation, address, email and phone, to set up your account, invoice you and register domains.
• The information CIRA and other registries require for each domain you register.
• Payment details are handled by our payment processor. We do not store your full card number.
• Support messages you send us.
• Basic server logs (IP address, pages requested, time) to keep our systems secure.

What we do not do

• We do not sell or rent your information.
• This website uses no advertising or tracking cookies and no third-party analytics.

Who we share it with

• Domain registries such as CIRA (for .ca) and our wholesale partner for other extensions, as needed to register your domain. For individuals, CIRA keeps your details out of public WHOIS.
• Our payment processor, to take payments.
• Authorities, only when Canadian law requires it.

Where it is kept

Our billing, hosting and email systems run on servers in Canada. Some domain extensions other than .ca are run by registries outside Canada, and the details for those domains are sent to them.

How long we keep it

While you are a client, and afterwards as long as tax and accounting law requires.

Your rights

You can ask to see or correct the personal information we hold about you, or withdraw consent where the law allows. Contact us. You can also contact the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner of Alberta.