Last night, there was a disk i/o error in one of our raid arrays that caused a degrdation of service in some of our small site plan customers.
This was difficult to diagnose as it did not terminate many customers, and ftp seemed to be mostly affected.
We found the problem at around 14:00 today and fixed the raid hard drive array.
Over the past few weeks we have had issues with our webserver and have isolated it to a bad network card. We replaced this and will be monitoring the server over the next while. In the meantime we will be upgrading the webserver to a new one, and be using the DirectADMIN control panel system that will be integrated into our billing system. This ... Read More »
Our payment gateway will be conducting scheduled system maintenance on Thursday, February 17, 2011, between the hours of 2:30 AM and 4:30 AM Eastern Time. During this period, some customers may experience a "service unavailable" or "please try again" message.
By popular demand, we are upgrading the webserver to the latest versions of MySQL, and php.
This process will take about 12 hours, and all legacy websites will be down during this time.
Hi All, Our upstream provider has sent us this note, and we are passing it on to you. "First of all I’m quite happy to report that the new UPS system was successfully installed and has been online since about 4:30AM on Feb 3. – We’d like to thank everyone for working with us and being patient through the ... Read More »
We are please to announce that a new bypass switch has replaced a legacy switch in our co-location facility. Our upstream provider brought power down at 21:45 on February 2nd to install a new transfer switch in the facility. What this meant was that we had no power to our servers, or any networking until 04:30 on February 3rd, 2011. We had no ... Read More »
"Domain Registry of Canada" Has been sued again and again, and keep hiding behind numbered companies and cross-border loop-holes in the law. They typically target consumers who own dot-com dot-net, and dot-org domain names. They send in the mail what looks like a renewal notice to clients. Any client with privacy protection should beware as these ... Read More »
On 2011/02/04 from 21:30 to 2011/02/05 at 01:30 There will be a scheduled outage by our upstream provider for one hour. What this means is that for approximately one hour, all network connections to our servers may be down. We will be doing what we can to minimize or completely avoid any downtime at all. This situation is out of our direct ... Read More »
